Introducing SkyManager, a comprehensive solution designed to streamline IT management by offering efficient ticketing and customer management capabilities.his project comprises a Flutter-based frontend application and a robust backend, both developed to enhance the user experience and operational efficiency.

Project Overview

SkyManager is engineered to assist IT professionals in managing customer interactions, support tickets, documentation, and more.he system is divided into two main components:

1. Frontend Application: eveloped using Flutter, the frontend provides a responsive and intuitive interface for users to interact with the system.he source code is publicly available in the SkyManager-Frontend-Public GitHub repository.
2. Backend Service: he backend handles data processing, storage, and business logic, ensuring secure and efficient operations.he backend’s source code can be found in the SkyManager GitHub repository.

Key Features

• Ticket Management: reate and manage support tickets for customers, ensuring timely resolution of issues.
• Customer Documentation: aintain comprehensive documentation for each customer, facilitating easy access to important information.
• Password and 2FA Code Storage: ecurely store passwords and two-factor authentication codes, enhancing security protocols.
• File Management: pload and manage files related to customers and tickets, keeping all necessary information centralized.
• Task Assignment: reate tasks and assign them to team members, promoting effective collaboration.
• Wiki with Markdown Support: reate and edit wikis with markdown support and live preview, aiding in knowledge sharing and documentation.

Getting Started

To deploy SkyManager, follow these steps:

1. Clone the Repository: lone the SkyManager repository to your local machine.
2. Configure Environment Variables: et the necessary environment variables, including MYSQL_PASSWORD, MASTERKEY, and MYSQL_ROOT_PASSWORD, as outlined in the docker-compose.yml file.
3. Deploy with Docker: se Docker Compose to set up and run the application.etailed instructions are available in the README.md file of the repository. Mobile Application

SkyManager also offers a mobile application for Android devices, providing on-the-go access to its features.he APK is available for download, ensuring that users can manage their IT operations conveniently from their mobile devices.

Conclusion

SkyManager is a versatile and secure platform tailored for IT professionals seeking to optimize their customer and ticket management processes.y integrating a user-friendly frontend with a powerful backend, it ensures a seamless and efficient experience. For more information and to access the source code, please visit the SkyManager-Frontend-Public and SkyManager GitHub repositories.